The India IT services future remains solid despite growing worries around advanced automation, according to senior leadership at Wipro. At a time when investors fear that new technology could reduce the need for large outsourcing teams, company executives believe the opposite is more likely to happen. The India IT services future continues to look strong as technology-led changes create new demand rather than reducing jobs.
Indian technology stocks have seen pressure recently as markets question whether machines that can write code, move data, and connect systems faster than humans will reduce hiring. For an industry worth nearly $283 billion and heavily dependent on skilled engineers, these concerns have made investors nervous.
Wipro Executive Sees Bigger Opportunity, Not Job Losses
Speaking to Reuters, Hari Shetty, Chief Strategist and Technology Officer at Wipro, said the current fear around automation is misplaced.
According to him, most people are only looking at surface-level task automation. The real shift, he explained, is toward what he calls “self-driven enterprises,” where technology helps businesses run smarter and faster. This change will require IT companies to work much more closely with clients, not less.
In simple terms, IT firms will move beyond just executing instructions and instead help design how businesses actually function.
Why Demand for IT Services Will Grow
Shetty called this technological shift one of the biggest opportunities the industry has ever witnessed, comparing it to major breakthroughs such as electricity and the internet. While discussions often focus on job losses, he believes the real change will be in the type of work being done, not its disappearance. Experts say the India IT services future will be driven by higher-value roles, stronger client partnerships, and evolving skill demands.
He referred to estimates from the World Economic Forum, which suggest that while some roles may fade, millions of new jobs could be created worldwide due to new technology-driven business models.
In India, he said, demand will grow for skills such as data preparation, system training, governance, and responsible technology use — areas that go well beyond traditional coding.
Hiring Continues, Skills Are Evolving
Contrary to predictions that automation will shrink entry-level hiring, Shetty said Wipro continues to recruit young engineers. The focus, however, is on candidates who are comfortable working with modern tools and adaptable systems.
Drawing parallels with the early days of cloud computing, he noted that new technology usually expands the scope of work instead of shrinking it.
Clients Want Long-Term Partners, Not Vendors
Shetty also pointed out that enterprise clients today are no longer satisfied with short-term project execution. They want long-term partners who understand internal processes deeply and can help them transition to more automated, efficient operations.
This shift, he said, will keep IT services companies closely involved in business decision-making for many years.
Not Everyone Is Fully Comfortable Yet
Not all industry leaders share the same level of optimism. Vishal Sikka, Founder and CEO of Vianai and former head of Infosys, has warned that enterprise delivery models are already changing.
He noted that teams using advanced automation tools are seeing sharp productivity gains, sometimes completing work many times faster than before. While this boosts efficiency, it also raises questions around pricing, timelines, and team sizes.
Some clients, he said, have already begun factoring these gains into contract negotiations, asking for faster delivery or lower costs.
Market Pressure Continues
These concerns have contributed to recent selling in Indian IT stocks, mirroring a broader global decline in software shares. Pressure increased further after Anthropic, backed by Google, launched new tools designed to automate work across multiple software systems.
